News

Sears Retail Pension Scheme - Administrators

Capita Employee Benefits were repalced by Premier Pensions Management from 1 July 2018.

If you currently receive a pension from the Scheme, which is administered by the Pension Administration Team at Premier, and have any problems with this or have any questions please contact them on the following telephone number or email address.

Telephone:- 0800 122 3820

Email: - sears@premiercompanies.co.uk

Premier’s address is Premier Pensions Management, PO Box 108, Blyth, NE24 9DY

They will gladly help with your query.

 

The following announcement was issued to members of the Sears Retail Pension Scheme in February 2018:-

 

 

FROM THE TRUSTEES OF THE SEARS RETAIL PENSION SCHEME

UPDATE TO ALL MEMBERS OF THE SEARS RETAIL PENSION SCHEME

February 2018

Capita Employee Benefits (“Capita”)

In 2013, Capita were awarded a five year contract to administer the Sears Retail Pension Scheme (“the Scheme”).

This arrangement was reviewed towards the end of 2017 and the outcome is that the Trustees have decided not to renew Capita’s contract. We have been disappointed to find that, in recent times, Capita’s service levels have not come up to required standards; we have therefore decided to move the Scheme’s administration to an alternative provider. This will take a few months to implement and we will let you know when the new arrangements are in place.

In the meantime, we will closely oversee and work with Capita to try to improve service standards to more acceptable levels.

Capita will continue to pay members’ benefits, as instructed by us, until the administration transfer is complete.

You should therefore continue to direct all queries or changes in your circumstances to:

  • Postal address: Capita Employee Benefits, Hartshead House, 2 Cutlers Gate, Sheffield S4 7TL 
  • Email:  SearsPensions@capita.co.uk
  • Helpline telephone number: 0370 242 0003

until we instruct otherwise.

We should also remind you that Capita do not hold and are not responsible for investing any of the Scheme’s assets; this is a totally separate activity, which we have entrusted to our appointed investment managers. Furthermore, the Sears Scheme’s assets are held in the name of the Trustees – as they have always been – and remain totally separate from and are nothing to do with Capita or its businesses or its pension schemes.

 

MICHAEL CHATTERTON

Chairman of the Trustees of the Sears Retail Pension Scheme

 

The Joint Trustees of the Sears Retail Pension Scheme are

Sears Pension Trustees Limited and the Law Debenture (No 1 Scheme) Trust Corporation


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